Risk Management – About Us
As a result of Washington Casualty Company’s acquisition by FinCor Holdings Inc. in October 2006, The Risk Management and Patient Safety Institute is the exclusive provider of risk management services for WCC. Clients receive products such as Instant E-mails, White Papers and RiskRX Newsletters and access to several resource manuals.
The risk management goals of The RM&PSI and WCC are the same: to support health care organizations, clinics, community health centers and providers in reducing medical error, assisting in regulatory compliance, and ultimately enhancing patient safety while controlling loss. Clients receive great service from the risk management staff and have access to nearly 60 products and services from The RM&PSI.
Please contact us if you have questions about your risk management package. We look forward to serving you and meeting your risk management needs.
Meet the Experts
Our department emphasizes a team approach and offers expertise in all aspects of health care risk management. It is our team approach, extensive knowledge, and expertise that sets us apart from competitors. Our goal is to service health care organizations and providers in reducing medical error, enhancing patient safety and satisfaction, assisting in regulatory compliance, and ultimately enhancing patient safety while controlling loss.
The department maintains skilled, professional staff. We conduct extensive on-site risk management assessments and have access to the most current risk management references and resources. Today’s health care environment is fast paced and ever changing. We achieve excellence with timely, responsive, and efficient services. We act as consultants and advocates in fulfilling our client’s needs in this ever-evolving environment.
To speak to someone regarding your risk management needs, call us at (888) 466-4272.
Karol Wareck-Russ, RN, CPHRM
Vice President
Karol has nearly 25 years of combined clinical and administrative experience in the health care field. Karol has been the lead in the development and execution of high-risk area evaluations, including obstetrics, emergency services, and the physician office practice. She is a registered nurse with an extensive background in quality, risk management and recipient rights as well as experience in leading teams and managing group dynamics. Karol is a Certified Professional in Healthcare Risk Management through the American Society for Healthcare Risk Management and has completed specialized training as a total quality leader and facilitator at the University of Michigan Medical Center.
Cynthia Siders, RN, MSN, DFASHRM,
CPHRM
Vice President of Consulting Services
Cynthia is focused on development, direction and support for professional consultative services. She has more than 25 years of health care, administrative, risk management and patient safety experience with an extensive background in developing risk control, quality and risk management programs as well as patient safety education. She frequently authors and presents on a variety of risk management and patient safety topics. Cindy holds bachelor and master of science degrees in Nursing, is a Distinguished Fellow with the American Society of Healthcare Risk Management and a Certified Professional in Healthcare Risk Management from the American Hospital Association.
Michelle O’Neill, RN, MN, MBA, PhD
Senior Risk Management Consultant
Michelle provides risk management services, patient safety, and educational support to clients in Washington and Idaho. She has more than 25 years of health care and administrative experience, including acute-care, long-term care and hospice settings, health plan and Medicare quality improvement organizations. She has experience with program development and management as well as staff training and development. Michelle is an adjunct faculty member in the School of Professional Studies at Gonzaga University and recently served as a Washington State Quality Award Examiner.