Vision and Values

Vision...

Partnering to Advance Patient Safety

The Risk Management and Patient Safety Institute staff are experts and leaders in health care, patient safety, and health care liability prevention and defense. We emphasize a team approach and offer expertise in:

  • clinical risk management
  • high-reliability organization concepts
  • professional development and education
  • mentoring and executive coaching
  • system re-design for performance improvement and risk reduction
  • team work training, simulation and culture analysis

We achieve excellence with timely, responsive and efficient services and act as advocates in fulfilling our client’s needs in the ever-changing health care environment. Our extensive knowledge and ability to go beyond identification of opportunities to actual implementation of process improvement is one aspect that sets us apart from our competitors. We’re here to serve you; our relationship with you is as important as our expert service.

Values...

  • We have a team of experts more than 480 years of combined risk management and patient safety expertise.
  • We have a proven track record that demonstrates the ability to integrate within the organization's culture and to support/work in a collaborative method to ensure successful risk management outcomes.
  • We have a wealth of knowledge to assist in determining effective risk management goals and strategies, based on organizational needs and opportunities for improvement.
  • We are leaders -- experienced, professional and effective. We are coordinating and facilitating the development of risk management programs in many organizations.
  • We have a team of experts who monitor risk management and patient safety relevant regulatory activity, best practices and trends to assist in ensuring evaluation and implementation, where applicable, of emerging standards.
  • We monitor relevant statutes pertaining to risk control to ensure proactive approaches to risk management.
  • We have a proven track record in the ability to execute the risk management program aims, goals and strategies.
  • We perform a continuous assessment of risks that may have a major impact on the safety and health of patients and visitors, cause damage or loss, lead to business interruption, influence insurance arrangements or result in the contravention of laws.
  • We perform a continuous evaluation of the identified risks to determine their impact, consequence, probability and frequency through the use of performance improvement tools.
  • We have national expertise in designing and implementing measures to avoid, eliminate, control or reduce the effect of the risks, and to reduce the measured criticality through FMEA.
  • We develop and utilize succinct, professional reports from risk management for the Board, quality committees and management teams to assist them in gauging the organization's relative performance, to benchmark best practices against local and national norms where applicable, and to assess progress toward the ultimate desired objectives/goals.
  • We lead the organization in methods to achieve the situation where risk management, quality and patient safety is a way of life throughout the organization.
  • We are financially strong and, therefore, will be able to fully and completely keep our product and service promises.